Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect information using various technologies, including:

• Cookies: Small data files stored on your device that help us improve your experience, see which areas of our website are popular, and count visits.
• Web Beacons: Electronic images that may be used on our website or in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness.
• Analytics Tools: We use third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our website and services
• Processing transactions and sending related information, including confirmations and invoices
• Personalizing your experience by delivering content and product offerings relevant to your interests
• Communicating with you about products, services, offers, promotions, and events
• Responding to your comments, questions, and requests
• Monitoring and analyzing trends, usage, and activities in connection with our website
• Detecting, preventing, and addressing technical issues, security breaches, and fraudulent transactions
• Complying with legal obligations and enforcing our terms and conditions

4. How We Share Your Information

We may share your personal information with:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: We may share your information with business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may also disclose your personal information for any other purpose with your consent.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to your personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your information in certain circumstances.
• Data Portability: You may request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your information based on our legitimate interests.
• Withdraw Consent: You may withdraw your consent at any time if we have collected and processed your information with your consent.

To exercise these rights, please contact us at privacy@dmarkfet.com. Please note that these rights may be limited in some circumstances by local law requirements.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. International Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: